![]() I had reverted to version 15.0.23 of NTFS for Mac 15, since I can use that without being in trial mode (my Seagate drive came with the option to use the Paragon driver I found that version by going to the Seagate site first). I then restarted normally and could mount my Seagate Free Agent GoFlex 500 GB external disk drive. Seagate Paragon Ntfs_For_ Driver I Found.To fix the problem, you can plug the Seagate Backup Plus into a PC and decrypt the drive on a PC. For example, if the drive is a Windows BitLocker encrypted drive, your Mac computer is not able to recognize it. Check if the format of Seagate hard drive is supported by macOS. ![]() What you should do is to ask for help from Apple support. If the drive works on another Mac computer, there is something wrong with your Mac computer rather than the drive. Connect the Seagate Backup Plus drive to another Mac computer to see whether it works on that one or not. In this situation, you can try to connect the Seagate Backup Plus with a USB Y cable if you have one. But sometimes this amount of current may be insufficient while the drive is spinning up. In general, the current of USB port 2.3 and 3.0 are enough for the most external portable hard drives. ![]() Check whether the Seagate Backup Plus external hard drive is powered properly.Otherwise, insert another external storage device in this USB port. Plug the Seagate Backup Plus into another USB port if you have another one. Try using a different USB cable to see if that fixes the problem. Make sure it's the USB cable at fault.If the drive isn't properly plugged in, it will fails to mount as it doesn't received enough power. Check if the cable of the Seagate Backup Plus drive is connected properly to your Mac.Thus, once the Seagate Backup Plus drive stops working, you can first do some routine checks as below. Sometimes, the Seagate Backup Plus drive could not be mounted on Mac is due to the bad USB port or cable. ![]()
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